Version 24-1-2025
Article 1. Applicability
1.1. When entering Holiday Park Dierenbos and/or making use of the facilities and services operated by Holiday Park Dierenbos, one accepts the applicability of these regulations and is obliged to strictly follow all instructions and the directions given by the personnel of Holiday Park Dierenbos. Under ‘Holiday Park Dierenbos’ and ‘the park’ in these regulations are also understood the catering facilities, the outdoor area, the indoor and outdoor swimming pool, the play and fishing ponds, the indoor playground, the parking areas, the bicycle shed and ponds.
1.2. For all cases and/or situations for which these regulations do not provide, Holiday Park Dierenbos reserves the right to lay down verbally and/or in writing additional rules to which the guests are bound.
1.3. In all cases not covered by the RECRON conditions and/or these rules of conduct, Holiday Park Dierenbos is entitled to lay down additional rules to which the guests are bound. In case of conflict between the provisions of the RECRON conditions and these park regulations, the regulations shall prevail.
1.4. All guests must comply with the regulations and the General Conditions established by Holiday Park Dierenbos. You can obtain the regulations from reception on arrival. When you and/or your guests are on the grounds of one of Libéma's other parks, the conditions of the park in question apply. You can obtain these free of charge from reception at the park in question.
1.5. Obvious printing and typing errors do not bind Holiday Park Dierenbos. These regulations supersede all previous publications. The invalidity and/or nullity of one of the individual provisions of these regulations and/or parts thereof does not affect the validity of the remaining (parts of) provisions of these regulations. Amendments and additions to the agreement and/or regulations shall only be valid if they are made in writing. The present legal relationship between the parties (and therefore also these regulations) is exclusively governed by Dutch law.
Article 2. Entry and stay
2.1 It is not allowed to be present in the park without a valid entry ticket and/or without being registered at the reception, with the exception of day guests who do not stay overnight. Day guests (see 2.3) must leave the park before midnight. Pets of day guests and pets of lodgers are not allowed. If you do not use the automatic arrival, you must report to the reception upon arrival at the park.
2.2 Upon request, identification may be requested from all guests. If your number plate is not yet registered and/or you do not yet have the attraction pass or entry ticket, you must report to reception. The attraction pass gives you free unlimited access during your stay to the Libéma theme parks and the indoor pool of Dierenbos. The admission pass gives you free access during your stay to the indoor swimming pool and indoor playground of Dierenbos and Speelland Beekse Bergen. Attraction and admission tickets are personal and non-transferable.
2.3 All guests staying overnight in the accommodation must be registered when making the reservation. Should you wish to receive a lodger during your stay, you must register this lodger at reception and pay the extra person rate and local taxes per person per stay in advance. Guests who are just visiting for a day (day guests) can, when accompanied by an adult guest, buy an admission ticket allowing them access to the outdoor swimming pool and the play pond and to participate in the recreation programme.
2.4 Holiday Park Dierenbos reserves the right to make changes to the set-up and opening hours of the facilities and/or accommodations of Holiday Park Dierenbos. Holiday Park Dierenbos reserves the right to carry out necessary maintenance to the accommodation and/or other facilities during the stay without being liable for any compensation.
2.5 It is not permitted to swim or engage in other types of water sports/recreation in water features present in the park. With the exception of the Playpond, where swimming is allowed.
2.6 Holiday Park Dierenbos is authorised to close (a) part(s) of the park and facilities, without being liable to pay any compensation to its guests.
2.7 Swimming is permitted only in the designated areas. Children up to 7 years old may only enter the indoor pool and the indicated swimming areas under the supervision and guidance of an adult (at least 18 years old and in possession of a swimming certificate). Children without a valid swimming certificate are obliged to wear buoyancy aids and must always be supervised by an adult (at least 18 years old and in possession of a swimming certificate). At the swimming pool, the indicated swimming areas and the various attractions, (safety) regulations are listed. These regulations must be strictly observed.
2.8 The barrier works on license plate recognition. The barriers close very quickly. Please wait to continue driving until the traffic light is green. In case of abuse, misbehaviour and/or payment problems, access to the premises by car will be denied.
2.9 Cars should be used as little as possible in the park. The maximum permitted speed within the park is 10 km per hour. After 24.00 hours, motorised traffic is not allowed in the park, with the exception of emergency services and the Technical Service of Holiday Park Dierenbos. Guests wishing to leave the park before 06.00 should park their car on the car parks outside the barriers.
2.10 Driving motorbikes, mopeds and motor-assisted bicycles should be limited as much as possible. The use of a trike, electric scooter, quad, segway, fatbike and the like is not permitted on the grounds of Holiday Park Dierenbos.
2.11 Without prior permission from the management of Holiday Park Dierenbos, lorry traffic is not permitted on the park.
2.12 If, in the opinion of the management of Holiday Park Dierenbos, the condition of the grounds is not in order (e.g. due to exceptionally heavy rainfall), it reserves the right to prohibit motorised traffic on the grounds.
2.13 You must dispose of your household waste in sealed bags in the waste disposal area at the exit of the park. Batteries can be handed in at reception. If illegal dumping is observed, it will be reported to the police and the tenant in question will be denied further access to the park. The costs associated with cleaning up this waste will be recovered from the offender.
2.14 Open fire, garden stoves, fire pots etc. are prohibited at all times. With the exception of the fire pit at experience campsite De Vuurvlinder. Barbecuing on the camping pitches and near the rental accommodation is permitted except in extreme weather conditions (from code orange for wind or drought). Please bear in mind the safety of you and your fellow guests. Make sure you always have a bucket of water nearby! Gourmetting is not allowed in the Edelhert accommodation.
2.15 Technical malfunctions can be reported at the reception during office hours. Outside office hours, the service department will be called until 10 pm at the latest. Faults after 22.00 hours will be dealt with the next day from opening time of the reception. Except for emergencies.
2.16 Permanent occupation of the camping and/or rental accommodation on the park is prohibited.
Article 3. Safety and liability
3.1 Visiting Holiday Park Dierenbos takes place entirely at your own risk. Our guests must behave correctly and in no way cause nuisance to others. To this end, they must in any case comply with the RECRON conditions and these rules of conduct. Offences will be reported to the police.
3.2 In the event of violation of the regulations and/or failure to comply with instructions from personnel, Holiday Park Dierenbos is entitled to gain access to the accommodation and/or to immediately remove you and any other guest from the park, without restitution of the rent or any part thereof and/or entitlement to any other compensation.
3.3 If Holiday Park Dierenbos has serious suspicion that the guest of an accommodation is acting in contravention of the law and/or public order and/or public decency, Holiday Park Dierenbos is entitled to deny you access to the park and the accommodation without restitution of paid rent. The management of Holiday Park Dierenbos reserves the right to call in the police;
3.4 Force majeure on the part of Holiday Park Dierenbos exists if the execution of the agreement is prevented in whole or in part, temporarily or otherwise, by circumstances beyond the control of Holiday Park Dierenbos, including threat of war, (personnel) strikes, blockades, fire, pandemics, floods and other disturbances or events.
3.5 Holiday Park Dierenbos is entitled to deny access to the park to accommodation and/or day guests whom it considers or fears to disturb the order, peace and/or safety within the park, without being obliged to pay any compensation. If the rented accommodation or camping pitch is not vacated on time, it will be vacated by Holiday Park Dierenbos at the expense and risk of the renter. This also applies to incorrect placement of a camping means.
3.6 The holiday guest is responsible and liable for the behaviour of and all injury and/or damage caused by him, his travel companions, day guests and/or lodgers to persons and/or property of our park and/or third parties. Day guests and/or accommodation guests who act unlawfully in relation to (employees of) the park and/or cause damage to park property will be held liable and the damage will be recovered from them.
3.7 Within Holiday Park Dierenbos it is not permitted:
a. Entering facilities/areas and amenities that are not currently open to the public;
b. Having weapons or other objects which, in the opinion of the management of Holiday Park Dierenbos, are dangerous. Holiday Park Dierenbos management reserves the right to confiscate these objects and to call in the police;
c. Using, carrying or trading narcotics, both soft and hard drugs. Violation will result in immediate and permanent disqualification from our premises. The management of Holiday Park Dierenbos reserves the right to confiscate these substances and to call in the police;
d. Setting off fireworks;
e. Fishing on the park, with the exception of the fishpond near accommodations Damhert.
3.8 Fishing in the fishpond is allowed, provided no nuisance is caused to fellow guests. Fishing from places located between accommodations is not allowed. A National fishing pass is required.
3.9 You are responsible for having the valid travel documents required for your destination. Holiday Park Dierenbos accepts no liability for the consequences of not having the correct travel documents.
3.10 Within the park you may go near the animals present. Please note that the animals may display unpredictable behaviour which may cause you injury or damage to your property. By entering the park, you accept this risk. It is also strictly forbidden to feed the animals unless otherwise stated. An exception is during the animal visit, under supervision.
3. 11 Holiday Park Dierenbos accepts no liability for personal injury and/or theft, loss, missing or damage to property of any kind, occurring during and/or as a result of a stay at Holiday Park Dierenbos and/or the rental/use of the accommodation and/or other facilities, a visit to the park (such as injury or damage caused by the animals present in the park or occurring during the use of the play equipment and attractions present in the park, or entering the swimming pool and/or swimming facilities indicated, except to the extent that this was caused intentionally or by deliberate recklessness on the part of (the management of) Dierenbos Holiday Park or (one of its) employees.
3.12 Holiday Park Dierenbos is not liable for disruptions in service or defects in services provided by third parties.
3.13 Holiday Park Dierenbos is not liable for consequential damage, including trading loss and loss of earnings. Holiday Park Dierenbos is furthermore in no case liable for damage for which there is a claim to compensation under the terms of travel and/or cancellation insurance or any other insurance and/or regulation. To the extent that Holiday Park Dierenbos is not entitled to invoke the above limitations of liability, its liability shall be limited to the amount paid out under its liability insurance in the case in question, supplemented by the amount of the damage which is covered by the insurance.
Article 4. Image and/or sound recordings
4.1 Holiday Park Dierenbos may make video and/or audio recordings of its park and of guests in or around the park. Holiday Park Dierenbos and its affiliated companies are entitled to use and publish these recordings, for example for promotional purposes. Obviously Holiday Park Dierenbos and its affiliated companies will take due care. Holiday Park Dierenbos and its affiliated companies owe no compensation for the use and publication of the recordings to the depicted guests. If you do not wish to be photographed, please avoid places where you see a filmmaker, film crew and/or photographer at work.
4.2 It is not permitted to make sound, photo and/or film recordings or other visual material for commercial purposes on the park, unless written permission has been obtained from the General Manager of Holiday Park Dierenbos.
4.3 Use of sound equipment is not allowed. Between 22.30 - 07.30 there should be silence in the park, so that all guests can enjoy an undisturbed night's sleep. If you do not follow the instructions of the personnel, Holiday Park Dierenbos has the right to immediately remove you and any other guests from the park and/or inform the police, without restitution of the rent or part thereof and/or entitlement to any other compensation.
4.4 The use of a drone on Holiday Park Dierenbos is prohibited for safety and privacy reasons.
Article 5. Accommodations and pitches
5.1 A maximum number of guests may stay in the accommodation as described on the website for the accommodation in question. For camping pitches, a maximum number of six people per pitch applies, with the exception of pitch Rabbit. Here the maximum number of eight people applies.
5.2 The guests (for this provision also includes the day guests and lodgers) are jointly and severally liable for an orderly state of affairs in and around the rented accommodation or elsewhere on the grounds of Holiday Park Dierenbos, use of the accommodation and the equipment and inventory present therein. In addition, guests are always severally liable for damage due to breakage and/or loss and/or damage of inventory and/or accommodation. Any damage must be reported by the guest immediately to the reception of Holiday Park Dierenbos and be compensated immediately, unless the guest can prove that the occurrence of the damage was not due to fault of his own or the other guests.
5.3 Accommodations and indoor facilities of Holiday Park Dierenbos are non-smoking and smoking in/on these places is strictly prohibited.
5.4 For tourist camping, the pitch fee includes: two persons, the placement of one camping unit (caravan/folding trailer/tent), one small additional tent (max. 5 m²) and one car (if in the opinion of the management of Holiday Park Dierenbos possible). For extra persons you pay a person rate and tourist tax.
5.5 Caravans/campers with a double axle are not allowed on the park. One caravan with a maximum length of 7.75 metres may be placed per camping pitch. Build up as indicated by the available pitch number signs. Campers may only be placed with the back side facing the planting strip. The distance between the planting strip and the rear of the camping means must be 50 cm (more or less is not permitted). Storing items behind the camping equipment is prohibited. The path of 50 cm must be kept clear at all times. The planting strip is not part of the pitch and may not be used as such. The pitch must be laid out in such a way that the neighbouring pitches can be reached by car and caravan and are not obstructed in any way. The digging of gutters and channels is not permitted. One awning with an awning is allowed per pitch. Party tents are allowed but not in combination with
5.6 It is not permitted to place (extra) camping equipment at any of the rental accommodations. Placing marquees, bar furniture, canopies, playground equipment, swimming pools, etc. for personal or general use is not permitted.
5.7 A maximum of one car may be parked at the rental accommodation (if possible). Other cars, should be parked in the car park near the main entrance.
5.8 Parking on or along the roads is not permitted. Vehicles parked outside the designated areas will be removed at the expense and risk of the vehicle owner. A tow-away regulation applies on the park. Holiday Park Dierenbos is not liable for theft and/or damage to the car parked in a Holiday Park Dierenbos car park.
5.9 Trailers with boats, trailers and the like may not be parked on the camping pitches or near the rental accommodation.
5.10 Pets are not allowed in most rental accommodations. Pets (max. two pets per pitch) are only allowed on the camping pitches that are designated for this purpose. Pets must be kept on a leash at all times and must be walked outside the grounds of Dierenbos or at the dog toilet. Pets are not allowed in the main building and at the play pond. Pets of day guests and/or overnight guests are not allowed.
5.11 The toilet buildings on the park are cleaned and disinfected very regularly, which may entail waiting times. Children under the age of eight are not allowed to enter the toilet buildings without being accompanied by an adult. Certain parts of the toilet buildings may be closed off in the early and late season.
5.12 The water provided is intended exclusively for domestic use. The taps on the site are only intended for tapping drinking water. It is prohibited to discharge waste water into plant strips. Waste water must be discharged at the designated location in the toilet buildings. It is not permitted to wash cars or caravans in the park.
5.13 The rental accommodations, camping pitches and surroundings must be kept clean. Trees, shrubs, lawns and other items must not be damaged.
It is not permitted to place lines between or in combination with trees and/or vegetation (for example for drying laundry).
5.14 If your rental accommodation is not left in a proper condition, excessive pollution and/or damage to the accommodation and/or to the goods contained therein and/or pollution and/or damage to the grounds/surroundings of the park, Vakantiepark Dierenbos will charge the guest directly for the damage, which must be paid immediately.
5.15 For heating and/or cooking, it is strictly prohibited to use fuels other than butane or propane gas stored in approved tanks and/or gas bottles. A maximum of two bottles and/or one tank with a total maximum capacity of 60 litres are permitted per camping pitch.
5.16 Your electrical installation at the campsite must comply with the set safety regulations. Max. consumption is 6Amp and on the XL pitches 16Amp.
Article 6. Comments and additional rules
6.1 Commercial activities other than those of Vakantiepark Dierenbos on the park are not permitted in any form whatsoever. Placards and other indications are not permitted.